PAL to operate back on April 15, 2020 if Allowed

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To all valued passengers of Philippine Airlines, please be guided that all their flights both domestic and international has been temporarily suspended starting March 26 until April 14, 2020.

Of course, more PROMOS you can find at the SIDE and TOP of this post. Feel free to click and check them.  

After a series of stringent meetings with executives and key heads of the airline, it has ultimately concluded that PAL could no longer sustain even a limited number of international flights due to the strict travel and entry restrictions imposed by a lot of countries. It has affected the travel and tourism industry as the ripple effects resulted in a number of cancellations.
There is also issues with manpower at their Manila airport hub because of the lockdown imposed by the government. A lot of PAL's rank and file, office staff and key personnel couldn't make it to work due to lack of public transportation.

If the odds will be on the airline's favor and if granted by the Philippine and international authorities, it can return to operate on April 15, 2020 but still subject to global public health conditions and travel environment. Everyone especially those who got flight bookings on April and the succeeding months should stand by for advisories.

What are your options for your booking?

Rest assured that your PAL booking is safe.

For those having flights scheduled from March 15 to April 30, 2020, or if you were prevented from travel by COVID-19 cancellations, travel bans or quarantine requirements, you can request for the following even after your flight date, or even after the end of the Luzon-Wide enhanced community quarantine period:

Rebook* your flight without penalties and without fare difference if you travel in the same cabin. We suggest that you request for rebooking after our target flight resumption date, on April 15, 2020. Travel at any time before November 30, 2020 or your ticket validity, whichever comes first.

Convert the unused value of your ticket to a travel voucher valid for one year.

*Rebooking and rerouting with blackout travel dates for Canada and United States:

(1) Westbound (Canada/United States to Philippines): June 15, 2020 until July 31, 2020;

(2) Eastbound (Philippines to Canada/United States): July 15, 2020 until September 15, 2020

Note: The said passengers may also refund their tickets without penalties

How can you make changes for your booking?

Given the current circumstances, PAL will do our best to keep our customer support network open to serve your needs. Passengers who booked in the PAL Website, Mobile App, Ticket Office, or Reservations Hotline may:

Call our 24/7 Reservations Hotlines at (+632) 8855-8888 (Manila) and
1-800-435-9725 (USA/Canada).

- Note: The hotline is experiencing very heavy volumes right now and cannot be fully staffed due to quarantine restrictions; please defer all but the most urgent calls for the time being.

Visit our Ticket Office when our operations resume by April 15, 2020 or

Log on to to submit your requests for booking changes online, and we will reply within 5-7 business days.

Passengers of travel agents may request for changes through their issuing travel agent.

We understand that this pause in operations will be an inconvenience, and we hope for your understanding as we at look to the safety of our colleagues and our families as we all face this global contagion. We thank you, our valued customers, for your support and patience during this most difficult time.

The global crisis is monumental in scale, but we are confident that we can all join together and work to overcome the challenges, and that your PAL will soon be back in the air to again connect you to the beautiful islands of the Philippines, and to the world.

From the Heart of the Filipino, Mabuhay!

Collated and reposted by: Philippine Airlines Promo Fares 2020